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On this episode I catch up with an old friend Femi Adebanji and we discuss his life, work, his speaking career and the customer experience versus customer service. Is there a difference and if so what is it?
On this episode I catch up with an old friend Femi Adebanji and we discuss his life, work, his speaking career and the customer experience versus customer service. Is there a difference and if so what is it?
